Shipping policy

Bloom & Believe – Shipping Policy

Last updated: 29/12/25

Thank you for shopping with Bloom & Believe. We’re so grateful you chose us to support your self-love and wellness journey 💛
Below is everything you need to know about how your order is processed and delivered.

Third-Party Fulfillment

Please note that many of our physical products (such as mugs, T-shirts and colouring book) produced and shipped by a trusted third-party manufacturing partner.
This allows us to provide high-quality products, reliable printing, and worldwide delivery.

Because of this:

  • Production and shipping timelines may vary depending on the product

  • You may receive multiple packages if you ordered more than one item

  • Tracking and packaging may come directly from our fulfillment partner

Processing Time

Once your order is placed, it will go through a production stage before shipping.

Estimated production time:

  • Apparel & mugs: 3–7 business days

  • Colouring books: 3–10 business days

(This may be slightly longer during busy seasons or holidays.)

Shipping Time

After production is complete, your order will be shipped.

Estimated delivery times:

  • UK & Europe: 5–10 business days

  • USA & Canada: 5–12 business days

  • Rest of the World: 7–20 business days

Delivery times are estimates and may vary depending on location, postal services, and external factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and product type.

Tracking Your Order

Once your item has shipped, you will receive a shipping confirmation email with your tracking number (where available).
Please allow 24–48 hours for tracking to update.

Customs, Duties & Taxes

International orders may be subject to customs fees or import taxes depending on your country.
These charges are the customer’s responsibility and are not covered by Bloom & Believe.

Delays

Shipping may be delayed due to:

  • Weather disruptions

  • Public holidays

  • Carrier delays

  • Peak seasonal demand

  • Customs processing

We appreciate your patience and understanding 💛

Wrong or Incomplete Address

Please ensure your address is entered correctly at checkout.
Bloom & Believe is not responsible for lost packages due to incorrect or incomplete shipping information provided by the customer.

If you realise you made a mistake, please contact us as soon as possible.

Lost, Missing or Damaged Orders

If your order has not arrived within the expected time frame, please contact us and we will work with our fulfillment partner to investigate.

If your item arrives damaged, faulty, or incorrect, please contact us within 7 days of delivery with:

  • Your order number

  • Photos of the issue

We will do our best to resolve it quickly.

Split Shipments

If your order includes multiple products, they may be shipped separately.
This is normal and simply means your items were fulfilled from different production locations.

Contact Us

If you have any questions about shipping, please contact us:

We’re always happy to help 🌸