Refund policy

Bloom & Believe Refund & Returns Policy

At Bloom & Believe, we truly hope you love your purchase and that it supports your self-love and well-being journey. However, if something isn’t quite right, we’re here to help.

Digital Products (Non-Refundable)

All digital products including our downloadable planners, affirmation cards, journals, and vision boards are non-refundable and non-returnable once purchased.

Because these items are instantly delivered and accessible, we are unable to offer refunds, exchanges, or cancellations on digital items.

If you experience any technical issues accessing your files, please contact us we’re always happy to help resolve access problems.

Physical Products

Physical products including our colouring books, mugs and t-shirts, are manufactured and fulfilled by a trusted third-party printing partner.

✔️ These items can be returned or refunded under the conditions below.

Returns & Refund Eligibility

You may request a return or refund if:

  • Your item arrives damaged, faulty, or misprinted

  • You receive the wrong item

  • Your order arrives significantly different from what was advertised

To qualify:

  • Contact us within 14 days of receiving your order

  • Provide your order number and clear photo evidence of the issue

  • Items must be unused and in their original packaging (where applicable)

Once your return or refund is approved, we will arrange replacement or refund options for you.

Change of Mind Returns

Because our products are printed on demand, returns for change of mind, size errors, or personal preference are not generally accepted.
However, please reach out, we will always try our best to support you.

Shipping Costs

  • If the issue is due to an error on our or the manufacturer’s part, we will cover replacement or refund costs.

  • For any other eligible returns, shipping costs may not be refundable.

How to Request a Refund or Return

Please go to our "contact us" page, please include

  • Your name

  • Order number

  • Description of the issue

  • Photos if applicable

We aim to respond within 2–3 business days.

Need Help?

We care deeply about your experience. If you have any questions, concerns, or need support, please reach out anytime.
We’re here for you.

🌿 Bloom & Believe — where self-love grows